We generally process and ship orders within 3-7 business days. You can monitor your order’s progress by logging into your account and selecting 'My Orders' or by using the "Track My Order" link found in the website footer. After shipping, a confirmation email with tracking details will be sent to you. Please note, tracking info may take 24-48 hours to update, depending on the shipping carrier.

We accept all major US credit cards, along with PayPal for your convenience.

Shipping charges are based on the type and quantity of the product you're ordering:

• Regular Tiles: $2.25 per square foot
• Sheet Items: $2.25 per sheet
• Large Format Tiles: A minimum shipping fee of $185 applies. If the calculated shipping exceeds this amount, the standard rate of $2.25 per square foot will be charged.
• Samples:
• Coretec & Shaw Flooring: Flat rate of $300 for orders over 150 square feet

These rates ensure transparent pricing whether you're ordering a small sample or a large shipment.

To view your order status, simply go to 'My Orders' in your account or select the "Track My Order" option.

You can Track your Order In This Tracking Page

If your tracking indicates that your order has been delivered but you haven’t received it, please reach out to us at 774-413-5489 or email us at info@dmcapetile.com

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Write content to help your customers to better understand your products or policies.

Write content to help your customers to better understand your products or policies.